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In this guide, I’ll show you a couple of ways how to recover a missing transaction on Binance, including a wrong memo or lost transaction. This will include if you’ve sent your crypto using the wrong network from Binance. Or if you’ve forgotten to add a memo or tag when depositing into Binance exchange.
Are your Binance missing funds, or have you sent a transaction is an error with a missing memo? Well, sometimes, even those who have been around crypto for a long time (or even teach people how to use these platforms like me) make mistakes…we’re only humans, right? So, what if you’ve sent a transaction to or from Binance, and within a few minutes, they don’t arrive?
The first thing you’ll feel is that sinking feeling of the fact that you’ve lost your funds, and this “could” still be the case. However, there “might” be a way to recover lost transactions on Binance!
How to Recover Missing Transactions or Lost Fund on Binance?
1. How to Retrieve Binance Deposits with Missing Memo or Tag?
After sending BNB to Binance Exchange, I forgot to include the memo tag. It’s important to include the correct memo or tag when interacting with the Binance Chain. Otherwise, the withdrawal or deposit won’t be complete. So, how do you resolve the Binance missing or wrong memo issue?
Luckily with Binance, you can recover your transaction and ask for the funds to be sent back for a small fee.
- Head across to your Binance Account.
- Go to your wallet and then to FIAT and Spot (Deposit & Withdraw).
- You’ll see a link for deposit withdrawal history in the top right corner.
Here you’ll find any recent deposits or withdrawals which have been completed. But if yours isn’t appearing, click on the link that states the Deposit hasn’t arrived. Click here
- This is where you can enter your Transaction ID or Hash to find out the progress of your deposit.
With the Trust Wallet, you can find this transaction ID from within your wallet by clicking on the name of the token, viewing a transaction, and clicking on “More details“. This will then open the Binance Chain Explorer, where you’ll find the transaction hash.
In the above example, you can see that I transferred 0.023915 BNB. However, the MEMO only included the number “108” and not the six digits as required. From this screen, you can copy the transaction hash and paste that back over on Binance. Where you’ll then receive a message letting you know the problem.
If (like me) you didn’t add the memo or made a mistake, you’ll have the option to “Recover Now“. It states that in order to maximize the security of your assets, they will be returned to the source address once retrieved.
From there, you just need to enter the token type, sender address which you can obviously take from back over from BSCscan, the amount, and the hash we copied earlier.
Once you’ve completed the form, you’ll then be able to submit and pay a small fee, which in this example, cost me 0.0025 BNB (which at the time was about $1.00).
Binance stated that it could take 5-7 working days. However, for me actually took less than 24 hours. Then once your funds are returned to your original wallet, you can resend the transaction… this time including the memo correctly!
But what if you’ve accidentally sent crypto to the wrong network within Binance?
2. Withdrew from Binance on the Wrong Network?
If you’ve sent Ethereum tokens to Binance Smart Chain or sent Binance Smart Chain tokens via the Ethereum network, you “should” be able to retrieve them.
However, this will depend on the below and the type of wallet you’ve sent them to;
- If you sent the tokens to a wallet that supports BSC and Ethereum.
- Sent the tokens to a wallet that only supports either BSC or Ethereum, and you have access to your private keys.
- Sent the tokens to a wallet or crypto exchange, and you don’t have access to your private keys.
Please note: If you’ve deposited into Binance (and not out) on the wrong chain, these methods won’t work.
How to Recover Funds Sent Tokens to a Wallet that supports Binance Smart Chain and Ethereum
If your tokens have been sent to a wallet that supports both blockchains, it should (in theory) be pretty easy.
In this example, we’ll imagine that we’ve sent USDT to the Ethereum blockchain in error. USDT is supported on multiple chains, including Binance Smart Chain and Ethereum. We’ll be using Metamask wallet, where you can choose to “Add Token” at the bottom of the main screen. This will essentially allow our chosen wallet to scan for the lost token.
From here, you can search for the token if it’s available in the list, or you will need to add the custom token. This will include adding the token contract address, which you can get from the likes of Coinmarketcap or CoinGecko and searching for the token.
Once the token is added, you should then see your lost tokens in your wallet balance. From here, you have two options: use the Binance Bridge to convert your tokens or the manual method.
How to Use Binance Chain Bridge?
Binance Chain Bridge is an easy-to-use tool for converting your assets between blockchains. You will need to connect your wallet and choose the asset you would like to bridge. Don’t forget that you will need BNB to pay for GAS fees on BSC or ETH for Ethereum.
How to Manually Convert Crypto Using Binance?
If you want to manually convert your tokens instead of using Binance Bridge, you’ll need to send your crypto assets back to Binance. Just make sure that when sending your tokens, the deposit network in your Binance spot wallet matches the network your token is currently on.
In this example, we deposited USDT back to Binance Exchange on the Ethereum ERC20 network. Once the USDT is on Binance Exchange, we can then convert it to BEP20. We do this by withdrawing USDT using the BEP20 Binance Smart Chain network.